ali fung

About Ali

Hi! I’m sometimes Alexandra, mostly Ali, and occasionally Alex if you ask someone who doesn’t know me very well. I design things, but most importantly, I ask questions. I’m a people-person, and that’s the biggest reason why I love what I do. Whether it’s a user, a stakeholder, or a fellow team member, I incorporate their needs, their perspectives, and their values in everything I do.

In my free time, you can find me wandering the streets of New York City in search of pop-up galleries, cultivating my vast collection of indoor plants, and planning my next meal.

picture of me smiling

My values

People matter

The first most important person in any project is the user. A close second place is my teammates. Close collaboration and a user-centered focus are the secret ingredients to any successful product.

Value beyond wires

I believe my role as a designer reaches far beyond screens. I see my role as to advocate for the user, test, problem-solve, and encourage transparency and user centricity through everything I do.

Strong process

Even when unexpected problems pop up (they always do) you’ll find me striving for a double diamond approach of learning, iterating, and delivering value.

My not-so-secret sauce

I’m a strong believer in an iterative process that involves frequent stakeholder visibility, data-driven decision-making, frequent co-creation, and constant user feedback.

My discovery phase looks a little like...

INTERVIEWS

COMPETITIVE ANALYSIS

CURRENT STATE ANALYSIS

IDEATION WORKSHOPS

PERSONAS

USER FLOWS

JOURNEY MAPS

FEATURE PRIORIZATION

My delivery usually includes...

LOW FIDELITY WIREFRAMES

BACKLOG REFINEMENT

DESIGN QA

KPI ANALYSIS

USABILITY TESTING

USER STORIES

HIGH FIDELITY PROTOTYPES

ANALYTICS REVIEW

Projects

Form design

In this project, I...

  • Led end to end design on a cross functional team
  • Conducted qualitative user research to inform designs
  • Collaborated closely with technology and product

Sales dashboard

In this project, I...

  • Translated complex data into approachable visualizations
  • Learned from users how sales data is interpreted
  • Failed to deliver a valuable working product (ask me why!)

Call center study

In this project, I...

  • Conducted ethnographic research to identify problems
  • Developed a service blueprint to align with partners
  • Facilitated ideation and prioritization of solutions
afung375@gmail.com

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